Custom software and integrations

If the work is currently done in a spreadsheet and copy-paste between two systems, this is the line it belongs to. We build internal systems and operations dashboards, and we join up ERP, CRM, the PBX and any API so the data moves by itself.

What usually arrives here

• An internal system replacing a spreadsheet five people now share.
• An operations dashboard pulling numbers from more than one system onto one screen.
• Connecting the store to the ERP so an order is not typed twice.
• Connecting the PBX to the CRM so a call opens the customer's record.
• Automating a report somebody builds by hand every Monday.

A telephony background, and it shows

The founder's background is in telephony and PBX systems, and it shows in the kind of integrations we take on: joining calls to systems, routing, recording, and the work that needs somebody who understands both ends.

What determines the price

• How many systems are being joined, and whether they have a documented API.
• How much data, and whether it has to move live or on a schedule.
• Screens, or back-end only.
• Whether an old system has to keep running during the switch.